Payments are due at the time of service. We accept cash, check, credit and debit cards, and most flexible spending account payment cards.
Kindly give 24 hour notice if you are unable to make your appointment. A fee of $20 will be charged for acupuncture appointments missed without proper notice. Massage appointments that are missed without 24 hour notice will be charged for the full price of the massage, e.g. a missed 60 minute massage owes $60.
Due to our low sliding scale fees, we do not accept insurance claims. We are happy to provide you a receipt to submit for reimbursement. Our receipts do not include any medical codes (e.g. ICD-10 or diagnosis codes).
If you are more than 20 minutes late for an appointment we reserve the right to reschedule you for a later available appointment time.
Tips for Patients
Be respectful of the space, use a quiet voice, and turn off your cell phone noises.
Come to treatments with a little food in your stomach and well hydrated.
Arrive 10 minutes before your appointment time to pay, use the restroom, and settle in.
New patients should arrive 15 minutes early to fill out paperwork.
Call us if you are running late.
Please cancel your appointment by phone, not by email.
Before your practitioner arrives at your recliner, have your shoes off, your sleeves and pants rolled up, and blankets in place.
Allow 60-90 minutes for first time appointments
Allow 45-60 minutes for return appointments.